Terms & Conditions
Twilfit
Last Updated: 08-Mar-2026
1. Introduction
Welcome to www.twilfit.in
(the “Website”), operated by Twilfit (“Twilfit”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the Website, including browsing, placing orders, and interacting with our services.
By accessing or using this Website, you agree to comply with and be bound by these Terms, along with our:
Privacy Policy
Shipping & Delivery Policy
Returns & Exchange Policy
Any additional policies posted on the Website
If you do not agree with these Terms, please refrain from using the Website.
For any questions regarding these Terms, please contact us at:
customersupport@twilfit.in
2. Eligibility
To use this Website and place orders, you must:
Be at least 18 years old, or
Access the Website under the supervision of a parent or legal guardian.
By using the Website, you confirm that you are legally capable of entering into binding agreements under the Indian Contract Act, 1872.
Twilfit reserves the right to refuse service, cancel orders, or terminate accounts if eligibility requirements are not met.
3. Account Registration
To access certain services, you may be required to create an account.
You agree to:
Provide accurate and current information
Maintain the confidentiality of your login credentials
Accept responsibility for all activities conducted through your account
Twilfit shall not be liable for any loss arising from unauthorized use of your account.
If you suspect unauthorized activity, please notify us immediately.
4. Products and Pricing
Twilfit makes every effort to ensure product details, descriptions, and pricing are accurate.
However:
Product images are for illustrative purposes and may vary slightly.
Prices and availability may change without notice.
In the event of pricing errors, Twilfit reserves the right to cancel or refuse any order.
All prices listed on the Website are in Indian Rupees (INR) unless otherwise specified.
5. Orders and Acceptance
Placing an order on the Website constitutes an offer to purchase a product.
Orders are considered confirmed only after:
Payment is successfully processed, and
You receive an order confirmation from Twilfit.
Twilfit reserves the right to:
Cancel orders due to stock limitations
Refuse orders suspected of fraud
Limit quantities purchased per customer
6. Shipping and Delivery
Shipping timelines, delivery charges, and related policies are detailed in our Shipping & Delivery Policy.
Delivery times may vary depending on:
Product availability
Delivery location
External factors beyond our control
Twilfit is not responsible for delays caused by courier services or unforeseen circumstances.
7. Returns and Exchanges
Our Returns & Exchange Policy governs all returns, refunds, and exchanges.
Due to hygiene reasons, certain intimate apparel products may not be eligible for return or exchange unless defective.
Please refer to the full policy for detailed eligibility and procedures.
8. Intellectual Property
All content on the Website, including but not limited to:
Logos
Product designs
Images
Graphics
Text
Branding elements
are the intellectual property of Twilfit and are protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any Website content without prior written permission from Twilfit.
9. User Conduct
While using the Website, you agree not to:
Violate any applicable laws or regulations
Use the Website for fraudulent purposes
Interfere with Website security or functionality
Upload harmful software, viruses, or malware
Misrepresent your identity
Post offensive, defamatory, or unlawful content
Twilfit reserves the right to suspend or terminate accounts involved in such activities.
10. User Content and Feedback
Any feedback, reviews, suggestions, or comments submitted on the Website may be used by Twilfit for marketing, promotional, or operational purposes.
By submitting such content, you grant Twilfit a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and publish the content.
Twilfit reserves the right to remove any content deemed inappropriate or unlawful.
11. Third-Party Links
The Website may contain links to external websites for your convenience.
Twilfit does not control or endorse these third-party sites and is not responsible for their content, policies, or services.
Accessing third-party websites is done at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Twilfit shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of the Website
Inability to access the Website
Delays or disruptions in service
Product misuse
Your use of the Website is at your own risk.
13. Force Majeure
Twilfit shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including:
Natural disasters
Government restrictions
Strikes
Technical failures
Supply chain disruptions
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.
15. Notices and Communication
All official communications to Twilfit should be sent to:
Twilfit
1907, CS6
Supertech Capetown
Sector 74
Noida – 201301
Uttar Pradesh, India
Email: customersupport@twilfit.in
Twilfit may communicate with users via:
SMS
Phone calls
Website notifications
By creating an account or placing an order, you consent to receive such communications.
16. Modifications to Terms
Twilfit reserves the right to modify these Terms at any time.
Any updates will be posted on this page and will take effect immediately upon publication.
Your continued use of the Website constitutes acceptance of the revised Terms.
17. Contact Us
For any queries, complaints, or support requests, please contact:
Email: customersupport@twilfit.in
